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FAQ'S

Many of you may have questions as you begin using your membership. As always feel free to contact us with any questions. Before you do please be sure to look through our frequently asked questions as it may be able to quickly help you find what you are looking for.

Purchasing/Renewal Questions:

The easiest way? Join now online, and you can be enjoying half-price golfing tomorrow!

A: Renewing your annual Player's Pass membership is a simple two-step process; click here to renew, and then update your contact information on the renewal page, providing your payment information. That's it-you're ready for a new season of half-price golfing.

How To Use Your Membership For Discounted Rounds

A: If you have not already done so, register your membership and then follow these directions.

  1. Sign in as a member.
  2. Select a state and the name of a course.
  3. Contact your chosen course and schedule a tee time.
  4. Click on the corresponding PRINT COUPON button.
  5. LAST MINUTE DEAL Select your tee time date on the calendar, and then Reserve with a CC.

That's it! Present your printed coupon when you arrive at the golf course. Make sure you have booked your tee time before you print- the coupon is valid for that day only.

A:Your membership entitles you to up to four discounted passes at each participating golf course. And unlimited Last-minute deal at each participating golf course. With more than three thousand participating golf courses nationwide, your annual membership includes enough golfing to keep you on the green every day for the entire year!

A: Sorry- half-price green fees are a member privilege and may not be transferred to non-members. However, if the course you are playing has a 2-for-1 member offer, your guest need not be a Player's Pass member. When you show up for your tee time, you will need to present a picture ID to verify you are the rightful owner of the discount coupon. Any participating Last Minute deal golf course will allow you to book up to 3 other people. If you want to offer the same deep discounting to your friends, considered giving a Player's Pass membership as a gift. Buy a membership for a friend!

 

A: You may use one coupon per course, per day. If you want to use more than one coupon in the same day, and have multiple participating courses in your area, you may go from course to course to get member discounts repeatedly in the same day.

 

A: That's the beauty of accessing your Player's Pass membership online; you have instant access to more than a thousand participating golf courses nationwide, from anywhere you have an Internet connection. Just sign in, choose your course, book a tee time, and print your coupon.

A: Participating courses that offer a 2-for-1 green fee coupon requires a motorized golf cart rental, each golfer is to pay their share of the cart.

A: This rule, which only applies to those courses which state “One Day Advanced Booking Only,” means your tee time must be arranged no more than 24 hours in advance of your desired tee time.

A: Since your printed coupon is valid only for the scheduled tee time date, you will need to contact Member Support if your tee time gets rained out so we can reinstate your coupon. Be sure to include your name and the name of the course you where your tee time got rained out. Note: If you do not receive an e-mail response from us within 48 hours, your Internet service provider might have a spam or junk mail filtering program that blocked the e-mail by mistake. You can usually prevent this simply by adding support@playerspass.com to your e-mail address book or Trusted Senders list.

 

A: Your Internet service provider might have a spam or junk mail filtering program that blocked the e-mail by mistake. You can usually prevent this simply by adding support@playerspass.com to your e-mail address book or Trusted Senders list.

Signing In To The Website

A: If you are already a registered member, simply enter your User Name and Password in the blanks in the upper right corner of any page of our www.playerspass.com site, and then click on the "sign in" link.

A: Click here if you have forgotten your password or username. Fill in the required information, and we will e-mail your personal login information to the e-mail address you registered with. Note: If you do not receive your password e-mail from us, your internet service provider might have a spam or junk mail filtering program that blocked the e-mail by mistake. You can fix this by adding support@playerspass.com to your e-mail address book, and then request your username/password information again.

A: If you can see the “SIGN OUT” link in the upper right corner of Players Pass Web pages, you're successfully signed in.

A: If you get an error message, it usually means you have not yet registered or you have not entered your correct User Name and Password.

Click here if you have forgotten your Password or User Name

 

A: This can happen if your Internet service provider is using parental browser locks. It might help to add www.playerspass.com to your browser's “trusted sites” list. Contact your Internet service provider to find out how.

A: If you have trouble logging in to the Web site, you might need to delete your browser cookies. To do so in recent versions of Microsoft's Internet Explorer:

  1. Click on “Tools” on the menu at the top of your browser window.
  2. Choose “Internet Options.”
  3. Select “Delete Cookies...” in the Temporary Internet Files section.
  4. Click “OK” to delete all files in the Temporary Internet Files folder and “OK” again to close the Internet Options window.
  5. Close any open Internet Explorer windows.

You have now deleted your cookies. Start Internet Explorer again and Return to our site by typing www.playerspass.comin your browser address field. You should then be able to access the Player's Pass Web site. Important: don't use a search engine or a link in your "favorites" list to reach the site this time. Be sure to delete any Player's Pass Web links from your favorites list if you have any. Once you do, you can bookmark the new URL or add it to your favorites list. It may also help to add www.playerspass.com to your trusted sites list.

Contact Player's Pass

A: If you have questions not answered here, e-mail Member Support. Note: If you do not receive an e-mail response from us within 48 hours, your internet service provider might have a spam or junk mail filtering program that blocked the e-mail by mistake. You can usually prevent this simply by adding support@playerspass.com to your e-mail address book or Trusted Senders list.